characters in total) every time I try to
access the magazine on-line!
2) I often get the error “Subscription
options are unavailable: device is off-line
or service is unavailable.”
I live in the Federal Capital of Australia
- Canberra and have ADSL 2+ at
home, and I work for Unisys on federal
government accounts, and they have
very high-speed Internet access (I can’t
discuss further for security reasons).
The device is definitely not off-line. It
shows 4–5 bars of signal strength at
work and at home. I have alternated
between Wi-Fi and the phone network
for access, but this is really starting to
bug me. I have never had any other app
issues—LinkedIn, Foursquare, Groupon,
Gmail, eBay, Telstra (phone carrier),
Amazon, RealEstate.com.au and heaps
of other apps all work perfectly.
I can’t find a “debug” setting in your
app or setup options, such as “save
your e-mail address”.
How can I “save” my e-mail address? How
can I get some debug details from the app
to try to resolve the connectivity issue?
[ LETTERS ]
Wow, Nigel, I’m really sorry you’ve had so
much trouble with the app. It is certainly
supposed to keep your information, and
although there were some on-line/off-line
issues with early versions of the app, they
should be largely solved now. My first
recommendation would be to troubleshoot
like any other oddly acting app. Try clearing
all the cached data (in settings/applications),
and if that doesn’t help, try deleting and
re-installing it. If you’ve moved the app
to the SD card, make sure permissions
are correct and so on. Hopefully, it will
straighten out for you soon. Be sure to
check out the .epub and .mobi versions
too; they render nicely on the S2 as well.
(I have the same phone myself.)—Ed.
LJ .mobi to Kindle
At Pragmatic Bookshelf, they offer their
e-publication in .mobi format (among
others). By giving them your Kindle’s
e-mail address and allowing e-mail from
them on your Amazon account, they can
send your publications directly to your
Kindle. Is this a possibility for LJ?
—Jes D. Nissen
Jes, although our distribution method
doesn’t currently support a direct e-mail,
some fellow readers have scripted automated
solutions. Check the past couple issues,
or read the next letter from Ward.—Ed.